Privacy Policy
Privacy Policy for ElevatorPlus Website:
1. Introduction
ElevatorPlus ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and share your information when you use our website, mobile app, or other services ("Services").
2. Information We Collect
We may collect the following types of information from you:
Information: This includes your name, email address, phone number, physical
address, and any other information that can be used to identify you.
Usage Data: This includes information about your interactions with our Services, such as
the pages you visit, the features you use, and the time you spend on our platform.
Device Information: This includes information about your device, such as the type of
device, operating system, browser, and IP address.
3. How We Use Your Information
We use your information to:
Provide and improve our Services;
Send you important information about our Services;
Respond to your inquiries and requests;
Personalize your experience;
Detect and prevent fraud and abuse;
Comply with legal requirements.
4. How We Share Your Information
We use your information to:
Provide and improve our Services;
Send you important information about our Services;
Respond to your inquiries and requests;
Personalize your experience;
Detect and prevent fraud and abuse;
Comply with legal requirements.
5. Your Choices
You have the right to access, correct, delete, or restrict the processing of your personal information. You can also object to the processing of your information for marketing purposes. To exercise these rights, please contact us at hello@elevatorplus.app.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Privacy Policy for ElevatorPlus App:
1. Information We Collect
Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Company name
- Geolocation (for technician tracking purposes)
- Location Data: using certain features of our mobile app, we may collect your precise or approximate location data to enable features like technician tracking, job assignment, and service efficiency. You can control location access via your device settings. - Device information (e.g., model, operating system)
- Device information (e.g., model, operating system)
Non-Personal Information
We may also collect:
- App usage data (e.g., features accessed, time spent on the app)
- Error logs for app performance improvements
Cookies and Tracking Data
The App may use cookies or similar tracking technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
We use the information collected to:
- Provide and maintain the App’s functionality.
- Improve and optimize user experience and performance.
- Manage appointments, maintenance schedules, and breakdown alerts.
- Facilitate communication with clients, technicians, and business partners.
- Send notifications for maintenance reminders, job updates, and service alerts.
- Track field technician locations for operational efficiency.
- Respond to customer support inquiries.
- Send updates, promotions, and relevant business information (with consent).
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share data under the following circumstances:
- With Service Providers: For services such as hosting, data analysis, or customer support.
- With Your Consent: When you provide explicit consent to share data with other parties.
- Legal Compliance: To comply with legal obligations, law enforcement requests, or protect our rights.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, data will be securely deleted.
6. Your Privacy Rights
You have the following rights concerning your personal data:
- Access and Review: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Withdraw Consent: Withdraw consent for processing your data (where applicable).
To exercise these rights, please contact us at hello@elevatorplus.app.
7. Children’s Privacy
Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted in the App with the "Effective Date" updated. We encourage you to review this policy frequently.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: hello@elevatorplus.app
- Website: www.elevatorplus.app
10. Account Deletion
You have the right to request the deletion of your account and associated personal data. To delete your account:
- Request Submission: Send an account deletion request to hello@elevatorplus.app with the subject line “Account Deletion Request.”
- Verification: We may ask for verification to ensure the security of your data before processing the deletion.
- Processing: Upon verification, your account and data will be deleted within 90 days, except for data we are legally required to retain.
- Consequences: Deleting your account will remove all your data from our systems, and you will lose access to the App’s services.
If you have any questions about account deletion, please contact us at hello@elevatorplus.app.
By using the ElevatorPlus App, you agree to this Privacy Policy.
What Our Partners Say About ElevatorPlus!
Read How ElevatorPlus is Revolutionizing the Industry Through Our Clients’ Success Stories.
"ElevatorPlus has completely changed the way we run our company. We've noticed a significant rise in productivity and efficiency since using the software. Everything about our business has become more efficient, including generating quotations and assigning tasks to field teams.. We've also been able to improve customer satisfaction with this software. "
"Our field team is safer and better managed with ElevatorPlus' real-time location tracking. It has also been a game-changer for our HR processes, making team tracking and attendance effortless. This software is truly indispensable for streamlining operations in the elevator industry!"
"Handling Projects was never easy. ElevatorPlus transformed our operations with its unparalleled Project Monitoring System (PMS). We've not only streamlined processes but also saved lakhs annually. There's simply no other software designed exclusively for Elevator Companies that covers everything from Estimation to After-Sales Service and Inventory Management. It’s a game-changer for our industry!"
"We can easily manage our technicians' schedules,and make sure they have all the information they need to finish service requests quickly thanks to the app. ElevatorPlus reduces paperwork and administrative duties, giving us more time to concentrate on giving our customers superior service. "
"Working as a sales representative has been so much easier thanks to ElevatorPlus. The software improves the management of fieldwork flow. In addition, this software aids in my close monitoring of PM and AMC management of our clients. "
"As a technician, I had to spend a lot of time looking for job creations, paperwork, manuals, and client data. ElevatorPlus has made it a much simpler job by giving me easy access to all the resources I need on my finger tips. "
"We chose ElevatorPlus because of its features and user-friendly interface. The software has helped us improve communication and transparency with our clients. They can now easily track the status of their service requests and access detailed reports on all work performed. "
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